What our Customers say...


You have been SO much help throughout this whole ordeal. Even from the very first call I made to you, you were nice, fair and genuine. I did call another SERVPRO to see if they could come out sooner that day but they were going to charge me for an estimate and he was rude. You didn't charge me for an estimate and it took almost 2 weeks for me to get approval before I could get you guys to come back out there but you happily did. Your customer service has been outstanding from day one. You answered all my emails, all my calls and my Dad appreciated that the "owner of the company" is who he met with on the job. Thank you for being so kind as well as professional. It's a rarity when money is involved. 

I could not be happier with the level of service we received!

The office staff was very helpful and kind.

I was very happy with the technicians that came to my home. They did such a great job!

Outstanding, prompt, personal and professional service!

We were very happy with SERVPRO!! They were helpful and professional. I hope we do not need them again but if we do I will not hesitate to call them.

Excellent work, completed quickly and thoroughly.

I am very happy with the way that SERVPRO treated me!

No one wants to use a fire damage restoration service, but when you need them, SERVPRO of Spring Valley is the best! 

Very happy with the work done by SERVPRO, they were very professional and got the job done right.

We had a large fire and SERVPRO was great to work with.

I liked working with SERVPRO! I would recommend them to my friends and family.

Prompt service. Extremely efficient and professional.

Your employees were extremely professional. Answered all of my questions.

The crews really did a great job to take care of a mess. Thanks!

I will recommend this company to anyone who needs your services. Thank you for such excellent service!

Great job! The crew worked their tails off. Everyone was wonderful. 

The whole staff was extremely helpful and the technicians did an excellent job!

I am really thankful that SERVPRO was able to repair my office after the water damage it suffered in such a short amount of time!

I was deeply concerned when my store was damaged by storms, but SERVPRO took care of everything. I couldn't be more pleased with the quality of their work!

Very professional and courteous staff

Jason was incredible, knowledgeable and helpful during a very stressful time

They were awesome. From the initial call to the local shop to the team that worked on my house. Awesome job!!

I had a bad experience with SERVPRO in the past. Jason and his crew completely returned my faith in the Company. He took the time to explain everything to me, scheduled all the other trades, and did everything he promised he would. If you have a leak you have to call Jason. He is the best.

Jason was just outstanding. He kept us informed, was very responsive and I could not recommend him more highly.

Fast and quality service at an unbeatable price, by a knowledgeable person. Can't get any better than that. Thank you very much.

Jason Degraffenreid was especially courteous and helpful during the process, even when it was on Thanksgiving.

Jason was always on time, very knowledgeable and kind.

They are awesome!

Jason did a great job!

Jason did an outstanding job of rescuing us from an over saturated carpet which had begun to smell. We had renters coming at 4, he met us at 9 am, told us it would be dry and done by 2, and it was! Great service! He will be our only carpet cleaner from now on.

SERVPRO of Spring Valley/Jamul were lifesavers! Unfortunately, we experienced our apartment flooding when we were out of town. As soon as we called SERVPRO Spring Valley/Jamul, they came to our home, and were able to assess the damage, offer recommendations for next steps, and place equipment to start with repairing the damage. They were extremely professional, quick to respond to our needs, and respectful of our home. I would highly recommend them!

Jason was very knowledgeable and very direct with any questions. Overall great service.

Jason & Tommy are fantastic, great support from this crew! Very professional guys. I would definitely recommend them to my friends.

Jason is very considerate to [my father's] disability. He explained in wordage we could understand, he is prompt, very professional & he cleaned up any and all mess. Thank you Jason!

Jason and Tom were fabulous and quick

SERVPRO Spring Valley/Jamul are really knowledgeable professionals. My dishwasher leaked and they were extremely quick to respond. They were genuinely compassionate. Extremely knowledgeable addressing all my concerns. They used the most minimally invasive path without cutting corners. I can't say enough good about these guys. They go above and beyond. You will NOT regret calling them.

Would certainly recommend Jason in future

Wonderful, outstanding start to finish